Here are answers to some common questions.
Wait times can vary depending upon service demand, sometimes varying from 1 week to 1 month.
An active cancellation list is maintained so that, even if you have a wait time before your initial appointment, there is often the opportunity to move this forward. Enquiries regarding appointments are always welcome.
Contact Progress Psychology by phone 0407 390 224, email askus@progresspsychology.com.au, or via the ‘contact us’ form.
We will contact you and ask you to provide the following:
• Basic contact details (name, address, phone, email)
• Brief outline of your reasons for contacting us,
• Your preferred days and times for appointments
• The source of referral – self-referral or referral by another person or organisation
Progress Psychology will then forward you an ‘appointment package’ containing the appointment details, some forms to complete, and the directions to the practice.
Sessions are 55 minutes duration plus 5 minutes to set up your next appointment and arrange payment
Progress Psychology provide services to eligible clients in these program areas:
Medicare Better Access scheme (for Medicare rebate), Department of Veterans’ Affairs (DVA),
Open Arms, Employee Assistance Programme (EAP), National Disability Insurance Scheme (NDIS), private health insurance and some funding programmes in the aged care sector.